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Privacy Policy Statement

We respect the privacy of our customers. This privacy policy statement is designed to help you understand what information we gather online and what we do with that information.


Online Ordering Information:

If you choose to purchase products from our site, you will need to provide the following information so that we can fulfill your order:

  • Name
  • Contact phone number(s)
  • Shipping address
  • E-mail address
  • Credit card account information

How We Use Your Information:

We use your personal information to deliver products that you have ordered, to contact you or the product recipient(s) in the event of any order or delivery difficulties, for verification purposes, to respond to your inquiries and to deliver services and information about our products, promotions or services. If you no longer wish to receive e-mails or e-mail promotions from American Filtration, please e-mail us at support@aafilters.com and type "unsubscribe" or "remove" in the subject line. We do NOT sell any of the personal information you provide to complete your order to any third party under any circumstances.


Customer Confidentiality Policy

Let us assure you:

  • We will not telemarket to you.
  • We will never sell your information to others. That's a promise.
  • We value your business and respect your privacy.

Security Information

We understand that many consumers are concerned about security on the Internet. The webserver for American Filtration is designed for Internet commerce, and employs industry standard methods of protecting the security of information sent over the site. This statement describes the technologies we use and provides additional information about how we handle your credit card information. We want you to be able to shop at American Filtration with confidence. Of course, if you would rather order products by telephone, you can call us toll free at 1-888-844-5820

We strive to protect the security of the information you send to us while it is en route to our site. All ordering information that is exchanged between you and us employs Secure Sockets Layer technology. Secure Sockets Layer, or SSL, is a secure and encrypted method of communicating between your browser software and our webserver. SSL is the most common method of secure communication used on the Internet, and SSL technology is built into most major browsers. When you place an order with us, the information is sent to us via this secure, encrypted SSL connection. A quick method of identifying a secure web page is to look at the address of the page. Secure pages will usually appear with an address that starts with "https://" rather than the standard "http://".

We have also been assigned a GeoTrust digital security certificate which is an independent third party that authenticates the identity of others on the Internet. By registering with GeoTrust, we provide you a method of independently authenticating that the information you're sending is going to American Filtration.

SSL protects information en route to us and the GeoTrust certificate confirms our identity, but how the information is handled after it arrives is every bit as important to maintaining security. Once you are finished shopping and you have typed in your shipping information, e-mail address and credit card information, and you've clicked "Submit Order," your encrypted information is sent to our server.

We are committed to providing a secure, friendly site where customers can shop without undue concern over security. When we receive your information, we use commercially reasonable efforts, including the measures described above, to protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have any questions, comments or concerns, please contact us at support@aafilters.com or call us toll free at 1-888-844-5820